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Respecting the Rights of our Workers


An engaged workforce needs a conducive working environment. We strive to provide a working environment that is equal or better than what the industry has to offer. 

This is why we are making huge investments in infrastructures, such as roads and housing to ensure the welfare of the workforce. All our workers have access to housing, water, medical care, education and welfare amenities.

Moreover, we ensure that our pay and working conditions for workers supersede the legal or industry minimum standards and are sufficient to provide a decent living wage. Prior to commencing new developments, we adhere to RSPO's New Planting Procedure (NPP), which includes undertaking Social and Environmental Impact Assessments (SEIAs) among others, to review the conditions of our workers, particularly whether the workers’ wage rate keeps up with the current economic and social realities.

Among other assessments, we review the conditions of our workers, particularly whether our workers’ wage rate is aligned with current economic and social realities.

We do not use forced or trafficked labour and do not employ child labour in our operations. All our workers are free to form and join trade unions, as well as to bargain collectively. 

We do not permit sexual harassment in the workplace, and we support a policy of non-discrimination with regards to employment and occupation, regardless of gender, race, nationality, religion, age or union affiliation.

As part of our efforts to improve the welfare of our workforce, we have engaged an independent non-profit organisation, Verite to conduct a labour audit, the results of which are used as a basis for implementing changes and improvements. To view the full report, please click here

Decent Rural Living Initiative

The Decent Rural Living Initiative aims to improve the protection of human and labour rights in agriculture.

Facilitated by Forum for the Future – an independent non-profit working with private and public organisations to solve complex sustainability challenges – the initiative aims to produce practical and realistic recommendations to help rural workers associated with the agricultural sector secure their long-term ability to thrive.
Forum for the Future is convening major employers Cargill, Golden Agri-Resources, Musim Mas, Sime Darby Plantation , and Wilmar International, all of which have established No Deforestation, No Peat, No Exploitation (NDPE ) commitments, as the pilot participants in this multi-stakeholder effort.

In agricultural industries, women typically make up an invisible workforce that helps carry out work on farms. As such, we place special attention to the nature of work women tend to be involved in. A pilot will be carried out under the Decent Rural Living Initiative to engage workers, workers unions and the private sector to address the nature of casual and flexible work. This initiative also aims to create a more gender-balanced approach by providing greater opportunities to women in the industry.

Occupational Health and Safety

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There is a committee responsible for Safety, Health and Environmental Quality (SHEQ) set up at each of our locations to enforce the protocols and standards for safety. 

The main tasks of this committee are to identify potential hazards, ensure availability and optimum condition of safety equipment and monitor workers’ food and nutrition, among other tasks.

For example, the Fire Service is a subcommittee of SHEQ. In each Musim Mas Plantation , there is a fully trained firefighter team that provides fire rescue services. All factories are equipped with early warning and firefighting systems. We also cooperate with the local governmental fire safety centres to carry out fire drills. In addition, we conduct regular training for our people to maintain high fire safety standards.

We aim to foster a workplace culture that is attuned to safety. This is done by conducting regular trainings and drills, and inculcating the habit of donning adequate Personal Protective Equipment (PPE) such as gloves, helmets, boots, masks and safety clothing. 

In terms of medical care, there are 22 clinics strategically located all over the Musim Mas' plantations to ensure easy accessibility for workers who may require first aid and health care attention. We also conduct monthly medical check-ups for workers who handle chemicals such as herbicides and pesticides to ensure their continued well-being.

No Paraquat

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Paraquat is an herbicide commonly used in the production of crops around the world, such as fruits, sugar, tea, coffee and oil palm.
Critics of Paraquat say that the use and the misuse of Paraquat can lead to death and non-fatal poisoning, acute and chronic health consequences and other adverse effects.

Non-Governmental Organisations (NGOs) have called upon the Roundtable on Sustainable Palm Oil (RSPO) to ban Paraquat in the agricultural operations as a mitigation to the potential health risks to Plantation workers. 

In adherence to the Precautionary Principle that underlies the core of the RSPO Principles and Criteria (P&C), we established a voluntary ban on Paraquat in our plantations from 1 January 2011 to provide a safe working environment for our workers.  



Education goes a long way in alleviating poverty, improving livelihoods and increasing social mobility. As part of our services for our workers, the Group has built and funded eight schools within its plantations across Indonesia in Riau Province, Sumatra and Central Kalimantan. 

These schools provide kindergarten and primary education to the children of estate and mill workers, as well as those from the local communities that are outside of the plantations.

The Group also routinely gives out bursaries and scholarships to the school children.