Lodge a Complaint


No Yes

You may use an alias

We will update you about the status of the complaint via this email address

The party whom the complaint is directed at

Village, Subdistrict, District, Province and Country

Please tell us the key facts behind the complaint, e.g. river pollution, human rights abuse, land conflict. Please be brief and concise.

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No Yes

What are your demands from Musim Mas? What concise and specific actions do you think need to be taken to properly address and resolve this problem?


Alternative channels for submitting a complaint

By Email Sustainability@musimmas.com
By SMS (62) 8116159071
By Phone Call (62) 8116159071
By Fax (62) 61 6613060
In Writing
150 Beach Road, Level 24 Gateway West, Singapore 189720 
Attn: Corporate Communications Department (Grievance Coordinator) 

Required information:
(1) Name of Complainant

(2) Name of Musim Mas subsidiary/ third-party supplier/ others whom the complaint is made against.

(3) Key points of complaint